Valve Restricts 14-Day EU Refund Law
Added: 18.03.2015 12:16 | 3 views | 0 comments
Valve has amassed more than 125 million active Steam usersValve has acknowledged in its end-user licence agreement that customers residing in European Union countries are legally entitled to a 14-day period where they can return purchased goods for refund. However, the corporation asks its customers to waive that right at point of purchase. It means that, while Valve acknowledges the rights of its EU customers, the option for a refund disappears the moment a game is purchased. On Monday, Valve updated its subscriber licence agreement to acknowledge that “if you are an EU subscriber, you have the right to withdraw from a purchase transaction for digital content without charge and without giving any reason for a duration of fourteen days." This led to a , it says that EU citizens “can choose to withdraw from your order for any reason within this timeframe--even if you simply changed your mind."
From:
www.gamespot.com
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